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JOB TITLE:         Territory Sales Representative

REPORTS TO:    National Sales Director  

 

COMPANY OVERVIEW

This is a unique opportunity to join a company that is leveraging its long history of success in launching a disruptive technology that is revolutionizing the way that medical images are viewed and shared.  By delivering a fundamentally new way for the ingestion, exchange, storage, and interpretation of medical images, NucleusHealth facilitates a global medical image exchange accessible by patients, physicians, and healthcare networks. The company offers its innovative software as a service (SaaS) and as a platform (PaaS). StatRad also provides high quality interpretation of medical images through its award winning teleradiology services.

 

POSITION OVERVIEW

The Territory Sales Representative is primarily responsible for selling the portfolio of existing products and the launch of new products into the NucleusHealth established and developing markets. This includes making outbound calls, setting appointments, and demonstrating technical products via in person and online webinar presentations. The goal of this position is to acquire new customers and drive revenue primarily over the phone.

 

JOB REQUIREMENTS AND SKILLS

  • Must have expert proficiency in clinical/technical knowledge, applications, strategic and tactical sales skills, and competitive product knowledge for the assigned NucleusHealth’s products
  • Ability to analyze prospective client’s existing business processes to identify efficiency enhancements and process improvements using NucleusHealth’s products
  • Must possess excellent over the phone communication/presentation skills
  • Must be proficient in demonstrating technical products via webinar and in person presentations
  • Ability to create your own book of business comprised of both warm and cold leads
  • Must have a strong ability to analyze, develop, and implement regional plans/processes, including measuring the results and modifying plans and strategies accordingly so that agreed upon objectives can be met
  • Ability to operate independently without frequent supervision or guidance
  • Acts as a team member and participates in the growth of other TSRs

 

KEY RESPONSIBILITIES

  • Sales activities include calling cold and warm leads, leading online product demonstrations, and occasional customer site visits and attendance at trade shows
  • Must meet sales activity goals and territory revenue objectives
  • Maintain awareness of market and competitive activities, business conditions, and product needs and be able to utilize the respective data to drive new business growth
  • Develop proficiency with Salesforce to track all sales activities, sales calls, competitive activity, sales forecasting and marketing communications activities
  • Continually identifies and sets priorities for key account opportunities in the various market segments for account revenue growth
  • Develops a network of customer and industry contacts in the territory to position NucleusHealth as a key member of the image sharing communities
  • Collects and reports information on all competitive activity, business opportunities, sales trends and results within the assigned market; provides input during weekly and monthly business reviews
  • Activate and maintain deep, long-lasting customer relationships at multiple levels within assigned accounts
  • Prepares and presents monthly forecast by accurately managing opportunity dates, dollar value and probabilities in Salesforce
  • Record all sales activity and required customer information in Salesforce on every customer interaction
  • Review the Region’s results and discuss with NucleusHealth Management on a weekly, monthly, quarterly and annual basis
  • Works with other NucleusHealth team members to prepare accurate contracts, RFPs and/or Client questionnaires

 

EXPERIENCE 

  • Bachelor’s Degree required, preferably in business administration or related field
  • 2+ years of Sales experience required, preferably in healthcare or technology fields
  • Online Software Demo experience preferred
  • Healthcare industry experience preferred

 

WORK LOCATION

  • Corporate office in San Diego, CA
  • Some travel to customer sites and trade shows
  • Majority of job responsibilities are conducted over the phone
  • Full time, non-exempt position
Filter by location: All Remote San Diego

SRE/ DevOps Manager

Remote / Telecommute

Full-Time

Territory Sales Representative (Entry Level)

San Diego / Corporate Office

Full-Time

IT Engineer (2nd or 3rd Shift)

San Diego / Telecommute

Full-Time

IT Engineer

San Diego / Corporate Office

Full-Time

JOB TITLE:            IT Engineer (2nd or 3rd Shift)

REPORTS TO:     Director of Information Technology

 

COMPANY OVERVIEW

The future of medical image management is in the cloud. This is a unique opportunity to join a company that is leveraging its long history of success in launching a disruptive technology that is revolutionizing the way that medical images are viewed and shared. By delivering a fundamentally new way for the ingestion, exchange, storage, and interpretation of medical images, NucleusHealth facilitates a global medical image exchange accessible by patients, physicians, and healthcare networks. The company offers its innovative software as a service (SaaS) and as a platform (PaaS). StatRad also provides high quality interpretation of medical images through its award winning teleradiology services.

 

POSITION OVERVIEW

The IT Engineer works side by side with NucleusHealth IT personnel to support existing IT services and processes within the organization. The IT Engineer’s primary role is to support current and upcoming company systems as well as internal and external end users. The IT Engineer will work to accomplish tasks such as, building desktop systems and/or laptops for various company roles, configuring user workspaces, supporting printers, IP telephones, performing routine maintenance of systems, and working on internal and external help desk tickets supporting the installation and configuration of client servers and systems as well as provide support to existing customers. Additionally, they will work with Active Directory, Office 365 and other information technology systems and assets as needed.

 

PRIMARY RESPONSIBILITIES

  • Provide support for Help Desk inquiries from internal and external clients along with other team members
  • Install, configure, maintain, and troubleshoot end user desktops/laptops
  • Deploy end-user workstations and laptops
  • Replicate user issues and perform troubleshooting
  • Ensure procedure is followed and documentation is adequate for all tickets prior to closing
  • Educate users on system use and troubleshooting
  • Install and support MS Office, Outlook, Lync, Visio, and other MS Office applications
  • Software validation and testing as needed
  • Interact with clients across different functional roles
  • Supply support to internal and external clients including but not limited to, telephone, email, and chat support as well as support regarding submitted help desk tickets.
  • Liaison between technical and non-technical clients and contacts
  • Become fully knowledgeable with company’s proprietary software & hardware platforms
  • Support of user VOIP and IP telephones
  • Manage and administrate all operating systems and their corresponding or associated software.
  • Installation, configuration, maintenance, and troubleshooting of servers and end user desktops/laptops.
  • Manage Microsoft’s Active Directory services
  • Install and configure messaging and printer systems.
  • Support critical enterprise application servers
  • Provide on-call technical support.
  • Analyze system or application usage and plan for growth or increases in network capacity.
  • Assess need for any system reconfigurations (minor or significant
  • Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
  • Administer and maintain end user accounts, permissions, and access rights.
  • Ensure all security related patches are tested and applied on a regular basis.
  • Ensure all policy compliance controls are adhered to.
  • Monitor and test server software performance and provide statistics and reports.
  • Recommend, schedule, and perform software improvements, upgrades, and/or purchases.

 

JOB REQUIREMENTS AND SKILLS

  • Strong technical knowledge of network, PC, and Windows server platforms.
  • Knowledge of all Microsoft Office and O365 tools
  • Knowledge of Powershell scripting is desirable
  • Knowledge of OS/application deployment technologies
  • Extensive application support experience
  • Strong knowledge of local area network administration
  • Hands-on software and hardware troubleshooting experience
  • SQL Server database experience a plus
  • Good understanding of the organization’s goals and objectives
  • Knowledge of applicable data privacy practices and laws
  • Strong interpersonal and oral communication skills
  • Adept at reading, writing, and interpreting technical documentation and procedure manuals
  • Ability to conduct research into software issues and products as required
  • Ability to present ideas and solutions in user-friendly language
  • Highly self-motivated and directed
  • Keen attention to detail and well organized
  • Proven analytical and problem-solving abilities and utilizes a disciplined troubleshooting methodologies
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Strong customer service orientation and focus
  • Experience working in a team-oriented, collaborative environment

 

EDUCATION AND EXPERIENCE

  • 4+ years’ experience customer and/or technical support, college diploma or university degree
  • 2+ years of PACS Administrator experience, Radiology procedure knowledge or Healthcare experience REQUIRED
  • Excellent interpersonal and communication skills, both oral and written
  • Ability to effectively communicate with highly technical end-user staff (programmers, developers, etc.)
  • Proven analytical and problem-solving abilities and utilization of disciplined troubleshooting methodologies
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Strong customer service orientation and focus
  • Experience working in a team-oriented, collaborative environment

 

WORK LOCATION AND CONDITIONS

  •  MUST BE SAN DIEGO RESIDENT    
  • Job Type: Full time, Exempt
  • Must be able to work 2nd or 3rd shift
  • After hours on-call support will be required
  • Occasional travel to other locations to perform maintenance or install new equipment
Filter by location: All Remote San Diego

SRE/ DevOps Manager

Remote / Telecommute

Full-Time

Territory Sales Representative (Entry Level)

San Diego / Corporate Office

Full-Time

IT Engineer (2nd or 3rd Shift)

San Diego / Telecommute

Full-Time

IT Engineer

San Diego / Corporate Office

Full-Time

JOB TITLE: IT Engineer

REPORTS TO: Director of Information Technology

 

COMPANY OVERVIEW

This is a unique opportunity to join a company that is leveraging a long history of success in the medical image industry. For 20 years, NucleusHealth has provided high quality interpretation of medical images through its award-winning teleradiology services, and along the way developed innovative technologies to ensure images and services are delivered with unsurpassed speed, security, and quality. NucleusHealth’s latest web-based technology is revolutionizing the industry by providing a fundamentally new way for the ingestion, delivery, transfer and storage of medical images. Our goal is to facilitate a global medical image exchange accessible by patients, physicians, and healthcare networks. The company offers its software as a service (SaaS) and as a platform (PaaS).

 

POSITION OVERVIEW

The IT Engineer works side by side with NucleusHealth IT personnel to support existing IT services and processes within the organization. The IT Engineer’s primary role is to support current and upcoming company systems as well as internal and external end users. The IT Engineer will work to accomplish tasks such as, building desktop systems and/or laptops for various company roles, configuring user workspaces, supporting printers, IP telephones, performing routine maintenance of systems, and working on internal and external help desk tickets supporting the installation and configuration of client servers and systems as well as provide support to existing customers. Additionally, they will work with Active Directory, Office 365 and other information technology systems and assets as needed.

 

PRIMARY RESPONSIBILITIES

  • Provide support for Help Desk inquiries from internal and external clients along with other team members
  • Install, configure, maintain, and troubleshoot end user desktops/laptops
  • Deploy end-user workstations and laptops
  • Replicate user issues and perform troubleshooting
  • Ensure procedure is followed and documentation is adequate for all tickets prior to closing
  • Educate users on system use and troubleshooting
  • Install and support MS Office, Outlook, Lync, Visio, and other MS Office applications
  • Software validation and testing as needed
  • Interact with clients across different functional roles
  • Supply support to internal and external clients including but not limited to, telephone, email, and chat support as well as support regarding submitted help desk tickets.
  • Liaison between technical and non-technical clients and contacts
  • Become fully knowledgeable with company’s proprietary software & hardware platforms
  • Support of user VOIP and IP telephones
  • Manage and administrate all operating systems and their corresponding or associated software.
  • Installation, configuration, maintenance, and troubleshooting of servers and end user desktops/laptops.
  • Manage Microsoft’s Active Directory services
  • Install and configure messaging and printer systems.
  • Support critical enterprise application servers
  • Provide on-call technical support.
  • Analyze system or application usage and plan for growth or increases in network capacity.
  • Assess need for any system reconfigurations (minor or significant
  • Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
  • Administer and maintain end user accounts, permissions, and access rights.
  • Ensure all security related patches are tested and applied on a regular basis.
  • Ensure all policy compliance controls are adhered to.
  • Monitor and test server software performance and provide statistics and reports.
  • Recommend, schedule, and perform software improvements, upgrades, and/or purchases.

JOB REQUIREMENTS AND SKILLS

  • 4+ years’ experience customer and/or technical support, college diploma or university degree
  • Strong technical knowledge of network, PC, and Windows server platforms.
  • Knowledge of all Microsoft Office and O365 tools
  • Knowledge of Powershell scripting is desirable
  • Knowledge of OS/application deployment technologies
  • Extensive application support experience
  • Strong knowledge of local area network administration
  • Hands-on software and hardware troubleshooting experience
  • SQL Server database experience a plus
  • Good understanding of the organization’s goals and objectives
  • Knowledge of applicable data privacy practices and laws
  • Strong interpersonal and oral communication skills
  • Adept at reading, writing, and interpreting technical documentation and procedure manuals
  • Ability to conduct research into software issues and products as required
  • Ability to present ideas and solutions in user-friendly language
  • Highly self-motivated and directed
  • Keen attention to detail and well organized
  • Proven analytical and problem-solving abilities and utilizes a disciplined troubleshooting methodologies
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Strong customer service orientation and focus
  • Experience working in a team-oriented, collaborative environment

 

EDUCATION AND EXPERIENCE

  • 4+ years’ experience customer and/or technical support, college diploma or university degree
  • Excellent interpersonal and communication skills, both oral and written
  • Ability to effectively communicate with highly technical end-user staff (programmers, developers, etc.)
  • Proven analytical and problem-solving abilities and utilization of disciplined troubleshooting methodologies
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Strong customer service orientation and focus
  • Experience working in a team-oriented, collaborative environment

 

WORK LOCATION AND CONDITIONS

  • Corporate office in San Diego, CA
  • Job Type: Full time, Exempt
  • After hours on-call support will be required
  • Inspection and installation of cables in floors and ceilings
  • Occasional travel to other locations to perform maintenance or install new equipment
Filter by location: All Remote San Diego

SRE/ DevOps Manager

Remote / Telecommute

Full-Time

Territory Sales Representative (Entry Level)

San Diego / Corporate Office

Full-Time

IT Engineer (2nd or 3rd Shift)

San Diego / Telecommute

Full-Time

IT Engineer

San Diego / Corporate Office

Full-Time