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Bluegrass Ortho Case Study: Nucleus.io as a COVID-19 Telehealth Solution

Bluegrass Orthopaedics Implements Response Plan with Nucleus.io

 

With COVID-19 forcing healthcare organizations to pivot daily operations to relieve staffing strains and ensure business continuity, many executives are looking to quickly implement innovative technology.

SITUATION

Bluegrass Orthopaedics (BGO) needed a telemedicine solution to maximize resources and keep patient care thriving from a distance. In order to adhere to safety mandates and protect patients and staff with nearly 300+ daily appointments, they needed a way to stop exchanging discs and begin receiving images digitally to avoid in-person contact altogether. 

BGO has 4 offices throughout the Bluegrass area, and 2 satellite clinics in southern Kentucky with a team of 14 doctors and 9 physician assistants that perform over 60,000 exams annually. They had never implemented a cloud-based image exchange solution and were originally introduced to cloud sharing when they became a Nucleus.io spoke of a large neighboring health system that wanted to remove their VPN connection.

With COVID-19 shelter-in-place orders, BGO needed to provide patients a way to securely get their images to BGO physicians. They normally ingested an average of 120 discs on a daily basis that patients brought from referring facilities. They also realized that their physicians would be hesitant to utilize a telemedicine platform for new patients without the ability to look at X-Rays and other images during the electronic visit.

SOLUTION

Bluegrass Orthopaedics chose the Nucleus.io platform to remain agile and patient centric with simple workflows that would allow for continued care. The web-based guest exam uploader feature can easily be added to the BGO website that patients are already familiar with. One simple button click allows patients or referring physicians to upload images directly to Nucleus.io and those images automatically push to BGO’s PACS. Their doctors have a more efficient imaging workflow, have maintained access to images, and the practice can maintain flexibility during COVID-19 and in the future.

 

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